Managed IT Services & Support

We pride ourselves on getting to know you and your business inside out. This enables us to craft the most effective managed IT solution and offer unparalleled IT support services in Ontario, tailored specifically to meet your company’s unique requirements.

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We Are Western I.T. Group

IT Customers

Users Supported

Years of Service

If you’re looking for comprehensive IT services and top-tier business Tech support in Ontario, look no further than Western I.T. Group.

For over 19 years, we’ve been providing reliable and effective managed IT services to businesses throughout Southwestern Ontario.

Our commitment to excellence and customer satisfaction has made us a trusted IT service provider for businesses of all sizes.

Rely on us for all your IT needs and experience the peace of mind that comes with working with a reliable and dedicated partner.

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What We Do & How We Do It

Managed IT Services

We specialize in managed IT services, including unlimited IT support, VoIP services, data protection, and a wide range of other tech-related managed services. We aim to make technology work for you, providing the right tools and support to enhance your productivity and efficiency.

Tailored Solutions for Every Business

From small businesses with five users to larger companies with hundreds of desks, we understand that each business is unique. That’s why we offer a variety of managed IT packages that are right for any company. Our tailored solutions ensure you get exactly what you need to thrive in today’s fast-paced digital world.

Trusted Partnerships

Over the years, we have collaborated with companies from various industries across Ontario. Our track record of successful partnerships has enabled us to gain insights into different business sectors, allowing us to deliver specialized solutions that cater to your industry-specific needs.

Our Vision

We believe in empowering businesses through technology. Our vision is to be the leading provider of managed IT services in the region, assisting companies in maximizing their potential and achieving growth through seamless and efficient IT solutions.

Our Mission

Our mission is to create lasting connections with our customers by tailoring IT solutions that meet their unique business needs. We strive to be the go-to partner for all things IT, offering exceptional support, cutting-edge technologies, and personalized services that contribute to the success of our clients.

Our Expertise

At Western I.T. Group, we take pride in our state-of-the-art fiber optic facility and our team of experts. With their vast expertise in various IT domains, they are always ready to assist you with any tech-related challenges you may face.

Feel The Love!

Western IT Group Inc
4.7
Based on 20 reviews
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Josiah KimJosiah Kim
12:31 31 Mar 22
Our plant made the decision to switch over to WesternIT a few years back and I have never regretted it. Everyone I've worked with/come in contact with there was always courteous and very professional.Never had a bad experience with them. Highly dependable in an age where internet is a necessity in doing business.Always courteous, professional, and most importantly gets the job done.
Kit MooreKit Moore
17:21 08 Oct 20
Rob Gallant has been super helpful on multiple occasions. Overall, seems like a customer-centered organization.
Chuck ChrapkoChuck Chrapko
11:46 15 Mar 19
Western IT has provided exceptional telephone service to 3 of the companies I have operated over the past 15 years, with offices located on 3 continents for one of the companies. The phone system makes customers believe they are contacting one location. If any of the offices require updates to the service, such as holiday schedule the support staff at Western IT handle your request efficiently and on our timeline.Western IT also provides IT sales, setup and support for our network of computers, backup service and preventative maintenance.I am happy with their service and pricing.
Jane NJane N
16:58 21 Feb 19
We have used Western IT for our VOIP phones at my office for the past 5 years. They have amazing support - quick and courteous. Would definitely recommend them.
Jeffery LangJeffery Lang
17:52 19 Feb 19
We moved our IP service to Western IT several months ago.It has been a great experience.Customer and technical support is over the top.They act like a partner not a vendor.I would strongly recommend Western IT.
Arthur ChoiArthur Choi
20:14 14 Sep 18
Review of Western I.T. Services****Review from Operations Manager at KGK Science Inc. (Contract Research Organization for over 2 decades)The staff at Western I.T. are highly skilled, knowledgeable, very accommodating. I’ve had the pleasure of working on a regular basis with Scott Bruder, Anthony Wokral, Rob Gallant, and Tim Farmilo.Scott exudes professionalism—his communication skills are top notch and he works tenaciously towards finding the correct solutions to all our IT problems. He has an uncanny ability to see through issues quickly and resolve them without making you feel stupid.The one project where Scott stood out and exceeded my expectations was setting up our company’s secure File Transfer Protocol (SFTP). I initially had thought the setup of the secure File Transfer Protocol would be relatively straightforward, but I came across several issues. Scott worked relentlessly and pulled through helping us meet an impossible deadline. He did us a huge favor and we look forward to building our excellent relationship.Anthony’s been awesome as well. He’s very prompt at getting back to us whenever we make phone provision requests. He’s gone above and beyond in terms of customer service to provide his expertise on issues that are often outside of his purview.Rob Gallant is also remarkable. I feel very comfortable reaching out to him for IT solutions.Overall, Western I.T. is our “go to” option for all things I.T.
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WIT Support

Our technical support staff can assist your employees with unlimited IT Support Services. A variety of packages available to suit your needs.

All WIT Support Packages
WIT Support

WIT Support Plus

WIT Assist

WIT Assist Plus

WIT Help

WIT Comm

Our business phone/ VoIP services help you stay connected by allowing you to make calls over the Internet rather than traditional phone systems.

All WIT Comm Packages
WIT Comm

WIT Comm Plus

WIT Comm Teams

WIT Protect

Our cyber security package keeps your company safe. Protected your assets with automatic backups, anti-virus, and malware protection.

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WIT 365

One package, one bill, one fully managed IT solution that encompasses all your company’s needs.

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WIT Construct

Our in-house programmers enable us to deliver highly scalable and flexible programming and software design tailored to your company’s desires.

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WIT Studio

Improve your online assets with data-driven, creatively designed digital marketing strategies and content. Check WIT Studio

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Let Us Elevate Your Business!

At Western I.T. Group, we are dedicated to developing and implementing technical solutions that help businesses become more efficient, agile, and competitive. Let us handle your IT challenges so you can focus on what you do best – growing your business.

Contact us today to learn how we can empower your business through technology. We look forward to partnering with you on your journey to success!

We strive to work with the best.

Here are some of the world-class companies that support our business.

Microsoft Partner
Cisco Partner
Yealink Partner
Lenovo Partner
Veeam Partner
Trustico Partner
Scopserv Partner
Brother Partner
Secure Your Business with Managed Security Services

Secure Your Business with Managed Security Services

by | Nov 6, 2023 |

Managed Security Services In today's ever-evolving digital landscape, the importance of robust IT security has never been greater. With regulations becoming increasingly stringent, businesses in Southwestern Ontario, especially those with 5 users or more, need to...