IT Support & cyber security

Strengthening Digital Defenses: IT Support Meets Cyber security

Western I.T. Group stands out among IT companies in London, Ontario, offering specialized and comprehensive technology solutions tailored to your business needs.

We Provide Unlimited IT Support and cyber security Services for Businesses.

Experience the unparalleled security and support with WIT Protect, your comprehensive solution for cybersecurity and IT assistance tailored to your company’s specific demands. Western I.T. Group combines the limitless IT support and robust data protection of WIT Support with the advanced cyber security of WIT Protect, ensuring your business enjoys round-the-clock service and support.

Our Comprehensive Support Packages

Our comprehensive support packages are designed to offer the best to our clients, providing unrestricted IT support calls from 8:30 am to 5:00 pm EST, all for a fixed monthly fee. With WIT Protect, your team not only gains access to unlimited support but also benefits from top-tier antivirus and malware defense, ensuring your data remains secure against evolving cyber threats. Starting from just $60 per user per month, our packages include seamless migration during onboarding and a free consultation to align with your IT and security needs, delivering unparalleled value and peace of mind.

Illustration of IT Support and Cybersecurity concept with a digital shield, network pattern, and lock icon.

We’re here anytime to talk about What is cyber security and IT Support

Expert IT Technical Help

Say goodbye to technology worries. We are committed to providing you with comprehensive IT technical support from our expert team. Our priority is to be available at all times, minimizing any wait time. Our technical support staff is dedicated to delivering dependable and convenient assistance, quickly resolving any technical issues or queries. This ensures you can focus on your core business activities without interruption.

Reporting & Updates

Keeping you informed about your business’s status is key. We meticulously monitor your server for vulnerabilities, outdated patches, and conduct system cleanups. At the end of each month, you’ll receive a detailed report of all server-related activities. We implement critical updates and assess future security needs, ensuring your IT infrastructure remains strong.

Outstanding Assistance, Starting from $60/month

Starting at just $60 per month, you get access to unlimited Tier 1 Help Desk Support from 8:30 am to 5:00 pm, unlimited Tier 3 Remote Support during the same hours, end-point/antivirus solutions, cloud backup, and robust cyber-attack remediation.

Elevate Your IT. Support, Elevate Your Business

Elevate your IT support experience, and in turn, elevate your business. Contact us today to embark on a journey of unmatched assistance that enhances your business’s productivity and fortifies its security.

What is Covered by WIT Support?

When you opt for our WIT Support packages, you gain access to an array of covered services.

Hardware Issues? We've Got You Covered

If your hardware (PCs, network equipment, servers, etc.) is facing problems, our team is here to help you fix them. If the hardware is beyond repair, we can promptly order replacement hardware*, minimizing downtime.

*Cost of hardware not included.

Unlimited Assistance at Your Fingertips

Don’t hesitate to reach out; we’re here to solve your issues promptly. You and your employees can contact us anytime you need technical assistance. This streamlined approach, encapsulated in one monthly bill, saves both time and money in the long run.

Effortless Password Reset

Forgotten your password? It happens to the best of us. While we don’t keep your passwords on file, we can efficiently reset them for you. No more struggling with multiple attempts – we ensure a smooth process.

Protection and Backup

One of the standout benefits of our Support packages is integrated data protection. Your company enjoys all the advantages of WIT Protect, including data backup, cloud prevention, and more.

Flexible Service to Suit Your Needs

While our basic packages operate from 8:30 a.m. to 5:00 p.m., we offer after-hours packages at competitive rates for those working beyond regular hours. For those requiring fundamental, level-one assistance, we present WIT Help. If you have an existing IT department, WIT Assist can cater to your team’s higher-level IT concerns.

Anti-virus and Malware Protection

At the core of WIT Protect lies its cutting-edge anti-virus and malware protection. We comprehend the invaluable nature of your digital assets and the urgency to safeguard them from malicious software. Our innovative three-prong defense strategy guarantees the integrity of your system, instilling you with confidence even in the face of cyber threats.

Complete Defense, Backup, and Recovery Solutions

WIT Protect goes beyond mere protection. Our package encompasses an all-inclusive three-prong defense mechanism that assures the resilience of your business. With us by your side, you can rest easy, knowing your systems are routinely backed up and primed for swift recovery, even in the most challenging circumstances.

Preparedness for Every Contingency

From natural calamities to cyber security, your business should stand prepared for every eventuality. WIT Protect is not just a cybersecurity package; it’s a partnership that recognizes the gravity of securing your digital assets. Commencing at a nominal cost of $20 per user per month, WIT Protect furnishes an indispensable layer of defense that is both potent and cost-effective.

Holistic Protection, Unsurpassed Assurance

Western I.T. Group believes your attention should remain fixated on growing your enterprise, unburdened by cyber security concerns. With WIT Protect, your back is covered – ensuring your data’s safety, system’s robustness, and your business’s unwavering continuity. Immerse yourself in the unparalleled assurance that comes with an impregnable digital fortress.

Discover how Western I.T. Group’s WIT Support, enhanced with WIT Protect, can revolutionize your IT infrastructure.

Contact us for tailored IT support and cybersecurity solutions that ensure your business’s success and security. 
Call us at 1-800-752-4238 or email
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Frequently Asked Questions

Here are some questions that people often ask about our services. If you can’t find an answer to your question just Send Us A Message and we’d be happy to answer it.

What is WIT Support and what does it offer?

WIT Support is a comprehensive IT support package provided by Western I.T. Group. It offers unlimited technical assistance for your business, including data protection, unrestricted calls, and expert support tailored to your specific needs.

What is included in the WIT Support package?
The WIT Support package includes unlimited Tier 1 Help Desk Support and Tier 3 Remote Support from 8:30 a.m. to 5:00 p.m. It also covers end-point/antivirus solutions, cloud backup services, and robust cyber-attack remediation. This holistic package aims to provide comprehensive IT assistance and protection.
Can WIT Support cater to businesses with different operational hours?
Yes, Western I.T. Group offers flexibility to accommodate businesses with varied operational hours. While the basic support package runs from 8:30 a.m. to 5:00 p.m., after-hour packages are available at competitive rates. Whether your business operates beyond regular hours or requires specialized assistance, WIT Support can be tailored to meet your needs.
What is WIT Protect?

WIT Protect is a comprehensive cybersecurity package offered by Western I.T. Group, encompassing anti-virus and malware protection, system backup, and recovery solutions.

How does WIT Protect shield against cyber threats?

WIT Protect employs a robust three-prong defense strategy to safeguard systems against malware and viruses. It also ensures regular backups and provides recovery solutions for business continuity.

What additional services does WIT Protect offer?

In addition to anti-virus and malware protection, WIT Protect includes a comprehensive defense mechanism, regular system backups, and recovery solutions, assuring business preparedness.

Illustration showcasing the fusion of IT Support and Cybersecurity in a FAQ setting with question marks, a digital device, and security icons.

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