IT Support & Cyber Security for London, Ontario Businesses
One team. One monthly bill. Help desk support and cybersecurity protection, bundled together.Western I.T. Group bundles unlimited IT support with cybersecurity protection for London, Ontario businesses through WIT Support and WIT Protect, starting at $70 per user per month.
One Bundle. Complete IT Support and Cyber Security Protection.
Western I.T. Group bundles unlimited IT support with cybersecurity protection through WIT Support and WIT Protect. Your team gets unrestricted help desk calls from 8:30 a.m. to 5:00 p.m. EST, plus top-tier antivirus and malware defense — all on one monthly bill, starting at $70 per user per month.
Our Comprehensive Support Packages
Our comprehensive support packages are designed to offer the best to our clients, providing unrestricted IT support calls from 8:30 am to 5:00 pm EST, all for a fixed monthly fee. With WIT Protect, your team not only gains access to unlimited support but also benefits from top-tier antivirus and malware defense, ensuring your data remains secure against evolving cyber threats. Starting from just $60 per user per month, our packages include seamless migration during onboarding and a free consultation to align with your IT and security needs, delivering unparalleled value and peace of mind.
Talk to us about your IT support and cyber security options.
Expert IT Technical Help
Say goodbye to technology worries. We are committed to providing you with comprehensive IT technical support from our expert team. Our priority is to be available at all times, minimizing any wait time. Our technical support staff is dedicated to delivering dependable and convenient assistance, quickly resolving any technical issues or queries. This ensures you can focus on your core business activities without interruption.
Reporting & Updates
Keeping you informed about your business’s status is key. We meticulously monitor your server for vulnerabilities, outdated patches, and conduct system cleanups. At the end of each month, you’ll receive a detailed report of all server-related activities. We implement critical updates and assess future security needs, ensuring your IT infrastructure remains strong.
Outstanding Assistance, Starting from $60/month
Starting at just $60 per month, you get access to unlimited Tier 1 Help Desk Support from 8:30 am to 5:00 pm, unlimited Tier 3 Remote Support during the same hours, end-point/antivirus solutions, cloud backup, and robust cyber-attack remediation.
Unlimited Assistance at Your Fingertips
Don’t hesitate to reach out; we’re here to solve your issues promptly. You and your employees can contact us anytime you need technical assistance. This streamlined approach, encapsulated in one monthly bill, saves both time and money in the long run.
Effortless Password Reset
Forgotten your password? It happens to the best of us. While we don’t keep your passwords on file, we can efficiently reset them for you. No more struggling with multiple attempts – we ensure a smooth process.
Hardware Issues? We've Got You Covered
If your hardware (PCs, network equipment, servers, etc.) is facing problems, our team is here to help you fix them. If the hardware is beyond repair, we can promptly order replacement hardware*, minimizing downtime.
*Cost of hardware not included.
Flexible Service to Suit Your Needs
While our basic packages operate from 8:30 a.m. to 5:00 p.m., we offer after-hours packages at competitive rates for those working beyond regular hours. For those requiring fundamental, level-one assistance, we present WIT Help. If you have an existing IT department, WIT Assist can cater to your team’s higher-level IT concerns.
Preparedness for Every Contingency
From natural calamities to cyber security, your business should stand prepared for every eventuality. WIT Protect is not just a cybersecurity package; it’s a partnership that recognizes the gravity of securing your digital assets. Commencing at a nominal cost of $20 per user per month, WIT Protect furnishes an indispensable layer of defense that is both potent and cost-effective.
Protection and Backup
One of the standout benefits of our Support packages is integrated data protection. Your company enjoys all the advantages of WIT Protect, including data backup, cloud prevention, and more.
Holistic Protection, Unsurpassed Assurance
Western I.T. Group believes your attention should remain fixated on growing your enterprise, unburdened by cyber security concerns. With WIT Protect, your back is covered – ensuring your data’s safety, system’s robustness, and your business’s unwavering continuity. Immerse yourself in the unparalleled assurance that comes with an impregnable digital fortress.
Protection and Backup
WIT Protect covers antivirus and malware defense, scheduled backups, and disaster recovery — one integrated package, not three separate line items.
Frequently Asked Questions
Here are some questions that people often ask about our services. If you can’t find an answer to your question just Send Us A Message and we’d be happy to answer it.
What is WIT Support and what does it offer?
WIT Support is Western I.T. Group’s IT support package for businesses in London, Ontario — unlimited technical assistance, data protection, and expert support tailored to your needs.
What is included in the WIT Support package?
Unlimited Tier 1 Help Desk and Tier 3 Remote Support from 8:30 a.m. to 5:00 p.m., plus endpoint antivirus, cloud backup, and cyber-attack remediation — starting at $70 per user per month.
Can WIT Support cater to businesses with different operational hours?
Yes, Western I.T. Group offers flexibility to accommodate businesses with varied operational hours. While the basic support package runs from 8:30 a.m. to 5:00 p.m., after-hour packages are available at competitive rates. Whether your business operates beyond regular hours or requires specialized assistance, WIT Support can be tailored to meet your needs.
What is WIT Protect?
WIT Protect is Western I.T. Group’s cybersecurity package — antivirus and malware protection, system backup, and recovery, bundled with WIT Support for $70 per user per month.
How does WIT Protect defend against cyber threats and keep my business running if something goes wrong?
WIT Protect combines ongoing antivirus and malware defense with regular backups and a recovery plan — so you’re covered both for stopping an attack and for getting back up and running if one gets through.
Featured Articles
Cybersecurity blog
What is Cybersecurity?
Originally Published on TechTarget.com by Sharon Shea, Executive Editor and Alexander S. Gillis, Technical Writer and Editor What is cybersecurity? Cybersecurity is the practice of protecting internet-connected systems such as hardware, software and data from cyber...
16 common types of cyberattacks and how to prevent them
To stop cyberattacks, companies must understand how they're being attacked. Here are the most damaging types of cyberattacks and what to do to prevent them. The original Article was published on techtarget.com on 05 Jul 2024 Today's cybercriminals are not part-time...
The Importance of Cyber Security for Your Business
In an era where data breaches and cyber threats are on the rise, cyber security for business is not just an option; it’s a necessity. Protecting your sensitive information from malicious attacks is crucial for maintaining your business’s integrity and trustworthiness....