Turn conversations into data-driven insights.
Businesses often struggle to review and analyze customer phone calls due to time and resource constraints. WIT Comm AI – Phone Scan automates this process. Using AI-powered transcription and natural language analysis, we’ll extract actionable intelligence from every call—without needing customer surveys
Key Features:
- Call Recording & Transcription: Record all inbound and outbound calls with secure cloud storage.
- AI-Powered Analysis: Automatically categorize calls (complaints, inquiries, product interest, etc.)
- Customizable Reports: Define your own KPIs—track product mentions, sentiment, competitor names, etc.
- Live Manager Alerts (Optional): Real-time indicators for escalation or coaching.
Let's talk about WIT Comm AI!
Turn conversations into data-driven insights.
Ideal For:
- Call Centres & Sales Teams: Optimize call scripts, track success rates, identify hot leads or friction points.
- Professional Services: Uncover trends in inquiries to shape service offerings and improve customer onboarding.
- Support Teams: Identify recurring issues, complaints, or training gaps.
- Marketing Teams: Source direct voice-of-the-customer insights for campaign and content planning.
Know what your customers are really saying. Without surveys.
Gain authentic customer insights straight from their conversations. WIT Comm AI – Phone Scan transcribes and analyzes every call, revealing what customers think and feel—no surveys, guesswork, or manual reviews required. Understand pain points, and opportunities instantly.
AI that listens, learns, and reports—so you don’t have to
Let intelligent automation handle the heavy lifting. WIT Comm AI captures every phone call, interprets intent and sentiment, and delivers clear summaries and alerts. Save hours of manual analysis while empowering teams with actionable, data-backed insights in real time.
Unlock business intelligence hidden in your phone calls.
Turn everyday conversations into measurable value. WIT Comm AI transforms raw call data into organized intelligence—highlighting trends, tracking KPIs, and surfacing insights that help you optimize performance and improve customer experience.
Contact Us Today for a Customized Communication Solution!
Discover what every customer conversation is telling you. Start using WIT Comm AI – Phone Scan today to uncover insights, improve performance, and make smarter business decisions—without listening to a single call.
Frequently Asked Questions
Here are some questions that people often ask about our services. If you can’t find an answer to your question just Send Us A Message and we’d be happy to answer it.
What is digital integration in the context of WIT Comm Plus?
Digital integration refers to the seamless connection of your VOIP phone system with digital tools like PCs, Macs, and mobile devices. This integration ensures that calls can be received and managed from various devices, regardless of location.
Can I mix and match WIT Comm packages for my team?
Yes, you have the flexibility to mix and match WIT Comm packages based on your team’s needs. This allows you to tailor your communication solutions to your business requirements.
How does digital integration benefit businesses?
Digital integration enhances communication flexibility, especially in remote or hybrid work settings. It ensures that employees can receive and manage calls from any device, supporting seamless collaboration.
What does "hosted voice service" mean?
Hosted voice service means that the technical infrastructure and maintenance of the phone system are managed by the service provider. This eliminates the need for businesses to invest in on-premises phone system equipment.
Is technical support included in the WIT Comm Plus package?
Yes, technical support is included in all WIT Comm packages, ensuring that businesses receive assistance with any issues or technical challenges related to their communication systems.
