Cloud Phone - FAQ'S
What happens to my phone service if the power fails?

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There are two answers:

1 - For businesses with mission critical phone service, a small uninterruptable power supply is used to maintain power to the system during a power outage. Systems will be designed for specific hold-over times based on typical expectations for power restoration. Otherwise, if the network connection is un-available, incoming calls will be diverted to Voice mail or forwarded to an alternate answer point.

2 - For SOHO systems, the best practice is to connect the modem/router, ATA, electronic display phone, or VoIP appliance to a low cost battery backup unit (typically less than $100).



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