Cloud Phone - FAQ'S
Is my telephone service portable?

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Most metropolitan areas in Canada are deemed to be competitive by the CRTC, meaning that the subscribers can change service providers and retain their existing phone number. There are several exceptions, mostly in smaller and northern communities served by an incumbent local telephone company.

The CRTC does not require the incumbent local exchange provider to release phone numbers to competitors. London Business phone will advise prospective customers of the situation and can offer alternate solutions.



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